Organization | Transformation | Change management

• Pierre has 35 years’ experience in strategy and transformation consulting, starting out at Andersen Consulting (now Accenture), where he worked with clients in the Transport, Tourism and Leisure sector on organizational overhauls and changes to operating models. In particular, he piloted the launch of SNCF’s e-commerce activity (voyages-sncf.com, now SNCF Connect), at the time France’s leading e-commerce site.
• Pierre then became director of the consulting division of Harrison & Wolf, a corporate communications agency, where he structured the consulting activities and worked with leaders in the banking, energy and automotive sectors on their corporate communications challenges (financial communications, HR, crisis management approach), using a mix of traditional and digital media.
• In 2004, Pierre joined CSC Peat Marwick (now DXC) as a Senior Partner (Western Europe), supporting cross-industry customers. In charge of strategy and operational transformation offerings – particularly digital – he focuses on customer experience, the organization of marketing, sales and service activities, and improving the employee experience. He leads a number of international organization overhaul projects, and is in charge of CX (Customer Experience) offerings worldwide. He is also in charge of relations with analysts (Gartner, IDC). In particular, he is assisting a leading bank in the evolution of its working methods, spaces and solutions (17,000 people).
• Pierre then joined Pagamon, a strategy and transformation consultancy, as a Partner, with responsibility for the non-financial services sector: he piloted the transformation program for the distribution network of a Premium car manufacturer, as well as projects to improve the operational excellence of several activities of a leader in high-end tourism, and to refocus an electrical equipment manufacturer on“customer centric” approaches.
• At Antheus, Pierre focuses on the service sector, with expertise and offerings in business model transformation, organizational evolution, employee support as part of change programs, and the fine-tuning of marketing, sales and service functions.
• Academically, Pierre holds an MBA (MiM) fromESSEC (1988) and completed Cornell University’s Executive Leadership Program in 2007. He speaks French and English, and is based in Paris.